Privacy Policy
At BrowserFTP, we respect your privacy and aim to handle your information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, dashboard, and browser-based file transfer tools.
1. Who operates BrowserFTP
BrowserFTP is operated by Authentic Software. Throughout this Privacy Policy, “BrowserFTP,” “we,” “our,” and “us” refer to BrowserFTP and Authentic Software where applicable.
2. Information we collect
We may collect and process the following categories of information:
• Account information such as your name, email address, password hash, and role information.
• Connection-related information such as saved server labels, protocol preferences, and related workspace settings.
• Usage information such as login activity, page usage, transfer logs, validation logs, and system actions.
• Support and contact information you submit through our contact form.
• Technical information such as browser type, device information, IP address, and basic analytics or security logs.
3. How we use information
We use collected information to:
• provide and operate BrowserFTP;
• authenticate users and secure accounts;
• save settings and user preferences;
• process file transfer, validation, and workspace actions;
• improve performance, reliability, and security;
• respond to support requests and contact messages;
• monitor misuse, fraud, or unauthorized activity;
• maintain system logs and administrative records.
4. Saved connections and credentials
BrowserFTP may allow users to save connection information for convenience. We take reasonable measures to protect stored connection-related data. However, users remain responsible for using strong credentials, limiting server access appropriately, and reviewing what information they choose to store in the platform.
5. Cookies and similar technologies
We may use cookies, sessions, and similar technologies to keep you logged in, maintain workspace state, improve usability, and understand how the service is used. You can control cookies through your browser settings, but some parts of the service may not work correctly if they are disabled.
6. Analytics and security monitoring
We may use analytics, logging, and monitoring tools to understand usage, improve the product, and protect the platform against abuse or unauthorized access.
7. How we share information
We do not sell your personal information. We may share limited information only when reasonably necessary:
• with service providers that help us operate the platform;
• to comply with legal obligations;
• to enforce our policies or protect our rights, users, or systems;
• in connection with a merger, acquisition, or business transfer.
8. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and product usage.
9. Data security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system or online service can be guaranteed to be completely secure, and you use BrowserFTP at your own risk.
10. Your choices
You may be able to update certain account details from your profile or dashboard. For privacy or account-related requests, please use the BrowserFTP contact form.
11. Third-party services
BrowserFTP may rely on third-party infrastructure, analytics, email, or related services. Those services may process limited data as needed to help us operate the platform. Their own privacy terms may also apply.
12. Children’s privacy
BrowserFTP is not intended for children, and we do not knowingly collect personal information from children.
13. Policy updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the revised effective date.
14. Contact
If you have any questions about this Privacy Policy or your data, please contact us through the BrowserFTP contact form.
Effective date: 15 April 2026